Polar Help Desk Free 4.1 - Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

Program ID:

47679

Author:

Polar     All programs by this author

Free Downloads:

9

License:

Freeware [?]

Cost:

$0.00 US

Operating Systems:

Size:

9722K

Release Status:

update

Last Updated:

2007-02-19

Our Rating:

Users Rating:

    (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.

Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models

Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk

Keywords: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support, Freeware, Business, Helpdesk & Remote PC, Polar, Polar Help Desk Free

Recent Changes: This version has bugs fixed and some features, that lots of our customers requested, implemented.

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2

Business Messenger 1.3.5   (2012-05-23)   update
Business Messenger allows you to directly and precisely distribute important information or notifications from various sources such as RSS feeds, SharePoint, Intranet, e-mail accounts, Twitter accounts or instant messaging (IM) applications in real time to the users' computers. Based on the importance and type of information, different visualizations are available such as "toast notifications", full screen pop ups, a desktop news ticker, etc.

NewWayService 4.22   (2012-05-16)   update
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService is incontestably the top solution for all organizations who care about the quality of their service.

ReplyButler: Outlook boilerplate texts 4.14   (2012-03-30)   update
ReplyButler stores your boilerplate texts and other text phrases directly in Outlook. You can automatically insert them into your answer mails with a single click, which is great for using Outlook as helpdesk. No other clipboard or text automation tool needed. All boilerplates can be stored in multiple languages and the right version is automatically chosen when you insert the text phrase into your answer e-mail.

BigAnt IM Server for business 2.91   (2012-03-27)   update
Build your own instant messaging network with BigAnt IM Server.BigAnt IM server offers unique features like AD integration, message logging & archiving, automatically update all Big Ant clients, send broadcast message from server to clients in case of emergency, import plug-in application to integrate with Big Ant client program, integrate document management to the IM system.

ShareRight 6.0   (2012-02-27)   update
ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder,document and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes.

Registration Vault 2.13   (2012-02-06)   update
Securely Store Registration information in an encrypted database for Software (Email, Key Files, Registration Keys, Licenses, member area user id's and passwords, company urls, Registration Name, Company, email used for purchase) , Website logon information (User ID & Password), User id's and passwords for all purposes, Drag and Drop from Outlook or Outlook Express. Drag from Registration Vault to a website or application. (XP, Vista, Win7)

Boldchat 7.10   (2011-12-21)   update
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.

Textmodule-Templates Helpdesk Fashion 1.00   (2011-12-11)   new
Try MS Outlook as helpdesk for customer inquiries to Mode- and also Fashion companies. The Plugin helps you with keeping of the text modules for Fashion topics for the helpdesk. All Fashion boilerplates are compatible to a multi-user network so that with a local network all helpdesk workers have the same helpdesk texts and share the same database.

Textmodule-Templates Helpdesk Webshop 1.00   (2011-12-11)   new
Employ Outlook as super Helpdesk-solution for customer inquiries at Web shop owners. The Plugin for the ReplyButler helps you at the construction and also administration of the Webshop-text modules for the helpdesk. All text ideas already have bilingual subjects and also were tagged with small icons to find them more easy.

QUAD Help Desk 2011   (2011-12-08)   update
Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The mini web server has been redesigned for more functionality. In addition, the program comes an unlimited site license.

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