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C: \ Business \ Helpdesk & Remote PC \ HelpDesk CentreDesk Repair 6.101


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HelpDesk CentreDesk Repair 6.101 - CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Program ID:

39789

Author:

Merging Technologies     All programs by this author

Free Downloads:

186

License:

Freeware [?]

Cost:

$0.00 US

Operating Systems:

win2000 winxp winvista winvistax64 win7x32 win7x64 winserver

Size:

5566K

Release Status:

update

Last Updated:

2011-03-01

Our Rating:

Not rated yet...

Users Rating:

not rated yet     (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

Free download of HelpDesk CentreDesk Repair 6.101, size 5566K

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HelpDesk CentreDesk Repair icon CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.


Keywords: Office 2010 x64, freeware, helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk, Freeware, Business, Helpdesk & Remote PC, Merging Technologies, HelpDesk CentreDesk Repair

Recent Changes: Full unlocked Access .mdb file included with download

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Microsoft Office 2000/ 2007 Professional



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